Payment Multibanco and MB WAY for FluentCart via ifthenpay

FAQ

Can I start receiving payments right away? Show me the money!

You have to sign a contract with ifthenpay to activate this service. Go to ifthenpay.com for more information and to sign up.

I’m an individual and not a registered business. Can I use this plugin?

ifthenpay only provides this service to registered businesses and equivalents (such as tax-registered freelancers).
You should contact ifthenpay if you need additional details on this matter.

Can I use this plugin and the ifthenpay service on more than one website?

Yes, but not with the same payment method keys.
Ask ifthenpay for different credentials for each website, and payment method, you need the service to be available.
There are no extra costs, and you can even route payments to separate bank accounts.

Why is the payment method not showing at checkout?

Both payment methods hide themselves when they cannot be used, so a customer is never offered a payment that would fail. Check, in this order:

• The payment method is enabled on its own settings screen;
• Your store currency is set to EUR, which is the only currency ifthenpay supports;
• The MB Key, or MB WAY Key, is filled in and is in the AAA-000000 format (three letters, a hyphen, six digits);
• If you enabled “Only for Portuguese customers”, the customer’s billing or shipping country has to be Portugal;
• If you set “Only for orders from” or “Only for orders up to”, the order total has to be inside that range;
• The order does not include a subscription product. Multibanco and MB WAY need the customer to act on every single payment, so they cannot renew a subscription and are not offered for one.

Does the customer get an email with the payment details?

Multibanco orders send FluentCart’s “Order confirmation to customer (Offline Payment)” email, and its admin counterpart, as soon as the reference is created. MB WAY orders do not: the payment has to be approved in the app within 4 minutes, and FluentCart’s “Order paid” email goes out once it is.

FluentCart does not yet let payment methods add content to its default emails, so the reference is not included automatically. With FluentCart Pro, which lets you edit the content of each email, you can edit it in FluentCart > Settings > Email Configuration > Notifications: add a “Custom HTML” block where you want the payment details to appear, containing only the {{ifthenpay.payment_instructions}} smartcode. Use a “Custom HTML” block rather than a paragraph, because the payment details are a table, which email clients do not always display correctly inside a paragraph. The smartcode shows the Multibanco entity, reference, value and expiration (or the MB WAY details) while the order is waiting for payment, and nothing in any other situation, so it is safe to add to any email.

Is this plugin compliant with the European Union General Data Protection Regulation (GDPR)?

This plugin does not send any private data of the website where it’s installed, its customers, or the orders, to Naked Cat Plugins / Webdados (the plugin author).
In the MB WAY payment method, the customer’s mobile phone number is collected and sent to ifthenpay (the payment processor) to request the payment authorization, and it can be legitimately processed based on Article 6 (1) (b) of the GDPR.
ifthenpay’s privacy policy can be found at https://ifthenpay.com/privacy-policy/?lang=en

Where do I report security vulnerabilities found in this plugin?

Please report security bugs found in the source code of this plugin through the Patchstack Vulnerability Disclosure Program. The Patchstack team will assist you with verification, CVE assignment, and notify the developers of this plugin.